formd Privacy Policy

This Privacy Policy explains how formd collects, uses and protects personal information when you visit this website, contact us or make an enquiry about a project.

For the purposes of UK data protection law, formd is the controller of the personal information described in this policy.

When you contact formd or submit the enquiry form, we may collect:

• Your name
• Your email address
• Your business name or project type
• Information you choose to include in your message

The website and its service providers may also process limited technical information, such as your IP address, browser information and security data, where necessary to deliver and protect the website.

We use personal information to:

• Respond to enquiries
• Understand the project or service you are interested in
• Discuss potential work and prepare relevant proposals
• Provide services where you become a client
• Maintain the security and proper operation of the website
• Comply with legal and regulatory obligations

We do not sell your personal information.

We process personal information where it is necessary to respond to your request, take steps towards entering into a contract, perform a contract with you, comply with a legal obligation, or pursue our legitimate interests in operating and protecting the business.

We may share personal information with trusted service providers where necessary to operate the website and respond to enquiries. These may include:

• Cloudflare, for website hosting, security and form processing
• Resend, for delivering website enquiry emails
• Email and other business service providers used to manage enquiries and projects
• Professional advisers where reasonably necessary
• Public authorities where disclosure is required by law

We only share information where there is a legitimate reason to do so and take reasonable steps to ensure that service providers handle personal information appropriately.

Some service providers may process information outside the United Kingdom. Where this happens, we rely on appropriate legal safeguards for the transfer of personal information.

Enquiry information is normally kept for up to 24 months after our last meaningful contact, unless you become a client or there is another legal or business reason to retain it for longer.

Where you become a client, relevant records may be kept for longer where necessary for contractual, tax, accounting, insurance or legal purposes.

This website may use technologies that are strictly necessary for security, form protection and the proper operation of the website. This may include Cloudflare Turnstile when protecting the contact form from spam and automated abuse.

We do not currently use non-essential advertising or behavioural tracking cookies. If analytics, advertising or other non-essential technologies are added in future, this policy and the website's consent controls will be updated where required.

Depending on the circumstances, you may have the right to:

• Ask for access to your personal information
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your information
• Ask us to restrict how your information is used
• Object to certain uses of your information
• Request the transfer of information in certain circumstances

To exercise any of these rights, contact us at hello@formd.co.uk.

Please contact us first if you have any concerns about how your personal information is handled and we will do our best to resolve them.

You also have the right to complain to the Information Commissioner's Office, the UK regulator for data protection.

We may update this Privacy Policy when the website, our services or legal requirements change. The latest version will always be published on this page with the updated date shown above.

For questions about this Privacy Policy or how your information is used, contact hello@formd.co.uk.